Support Hub
Welcome to usonepet.com — your go-to destination for comprehensive support for your rings. We’ve created a dedicated knowledge base to help you quickly solve problems, properly maintain your jewelry, and keep your ring looking as stunning as the day you got it.
Our support hub is thoughtfully organized to address all your needs, whether you’re learning to care for your new ring, maintaining its shine, or seeking assistance with warranty services. At usonepet.com, we’re committed to providing you with clear, practical guidance to ensure your ring retains its beauty for years to come.
A dedicated knowledge base for your rings, helping you quickly solve problems and maintain their timeless beauty:
Ring Care Section: Daily maintenance guides, metal polishing tutorials, and troubleshooting for common wear issues. We break down simple steps to keep your ring shiny and intact, so you can resolve minor scratches or tarnishing in minutes.
Stone & Setting Section: Gemstone care suggestions, setting inspection steps, and loose stone handling methods. Learn how to protect different gemstones (diamonds, sapphires, etc.), check for loose settings regularly, and handle accidental issues properly to preserve your ring’s beauty.
Warranty Service: All rings come with a 12-month manufacturer's warranty, with an online application channel available. If your ring has manufacturing defects (such as loose settings or material issues) within the warranty period, you can easily submit a claim through our online portal for a hassle-free resolution.
Video Tutorials: Visual demonstrations of ring care and maintenance, accessible via QR code. Scan the QR code included with your ring to watch step-by-step videos, making proper care and minor maintenance simple and intuitive.